Job Description

Outreach Support Worker

BS Social Care are currently recruiting for experienced Outreach Support Workers to work with Adults with Mental Health needs.

This is a challenging role, but the rewards are incomparable to any other care job. You will be working in an environment where the little things that you do every day could have life-changing results. Your ambition for the young people you support will help them take steps to fulfilling their potential.

General Responsibilities include:

  • Work alongside partner organisations to build relationships, and ensure all individuals understand their rights and responsibilities, having access to the right tools and resources, to support them back into society and building networks.
  • Support all individuals on the caseload through one to one meetings and group settings, ensuring comprehensive assessments, risk assessments, and support plans are completed are completed to a high standard.
  • Attend and contribute to blended triage and other meetings with partner organisations to support individuals to achieve their personal goals, in line with their support plan.
  • Build strong and sustainable relationships with internal and external stakeholders and organisations. Some of these include but are not limited to; Homeless Prevention Officers, Local Landlords, Housing Benefit Teams, Temporary Accommodation and Housing Associations, Hostels, Rehab Facilities, and other relevant organisations.
  • Be an active team player and support the team and also the service users to meet goals and targets.
  • Undertake regular supervision with company’s operational management and other relevant persons to provide, when required updates on clients who have been transferred to primary care for additional support.
  • Participate in training in utilising partner organisations client electronic records and any other recording system as deemed necessary for client support needs.
  • Administration duties will vary. This includes maintaining confidential records in a timely manner and containing information in accordance with relevant statutory and organisational policies.
  • Follow safeguarding protocols and make referrals where necessary.
  • Adhere to health, safety, and privacy requirements and follow correct procedures with reporting incidents, accidents, and risks.

    Qualifications and Experience


    Experience of working in health, social care, voluntary and community sector environment


    Experience and knowledge of Mental Health agenda and working with mental health services, social care, voluntary and/or recovery focused services


    Professional Qualification: NVQ Level 3 in Care or equivalent


    Skills and Abilities

    IT Literate, able to learn new systems and programs. Fluent in Microsoft Office, Excel, PowerPoint


    Ability to communicate highly complex and sensitive information effectively, with confidentiality


    Ability to work independently with individuals and groups within a community setting


    Ability to manage own workload and determine priorities


    Personal Characteristics

    Able to use own initiative and make decisions independently


    Able to influence and negotiate positive outcomes with others


    Ability to work with confidential information, maintain records and write reports accurately


    Team working ability and strong communication skills with others


    Sensitive and empathy to others, dealing with challenging circumstances with professionalism


    It’s Monday to Friday 9AM-5PM role. Do click on

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