Responsibilities
- Providing accommodation and support for people who have experience of being long term street homeless with alcohol misuse issues.
- Building trust and respect from Service Users and deal with difficult or problematic situations in a sensitive manner.
- Working with service users to maintain good standards of tidiness, cleanliness and hygiene, including communal areas.
- Supporting service users to maintain cleanliness in their own environment, by encouraging them to take responsibility for laundry and cleaning tasks for example.
- To liaise with stakeholders, external agencies and other voluntary organisations that may be supportive to service user needs
- Ensure all quality assurance policies and procedures are adhered to.
- To be a contributing team player, taking part in handovers, team meetings, core training, mentoring Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent.
Skills and Qualifications
Essential Skills
- At least 1 years paid experience, or 2 years volunteering experience, working with vulnerable adults with complex needs.
- 3 GCSEs A to C to include Maths and English or equivalent.
- Good working knowledge of risk assessment and risk management processes.
- Working knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies.
