• Flexible
  • Full Time
  • Part Time
  • Anywhere
  • Applications have closed.

Employment Coach (HMP Highpoint) – Full Time, Permanent – Newmarket, Suffolk – 35 hours per week – £23,316.00 – £27,000.00 per annum.


We value the dedication and commitment of our employees by rewarding them with market-leading pay and benefits. We provide comprehensive training e.g. the Level 4 Employability Practitioner Apprenticeship Standard and opportunities to progress in the Employment Services Directorate.

  • Training opportunities and career development.
  • Flexible working.
  • Season ticket loan scheme.
  • Electric Car Scheme.
  • Crisis Loan Scheme.
  • Simply Health – Health Cashback Scheme.
  • 3 x Wellbeing Days (Pro Rata’d for Part Time Employees)
  • Access to Blue Light Card.
  • Cycle to work scheme.
  • 25 Days annual leave plus Bank Holidays (rising to 30 days with length of service)
  • Excellent contributory pension scheme. Employer matched contributions of up 6% in the first two years’ service and up to 9% thereafter.
  • Death in service payment (2x annual salary)
  • Critical illness insurance (subject to qualifying criteria)


Why Forward?

The Forward Trust is a leading provider of drug and alcohol treatment services to offenders in the UK. Our mission is to help individuals break free from addiction and crime by offering effective treatment and recovery support in prisons and the community. We deliver IAG services in 18 prisons and provide impartial and independent careers advice to prisoners in custody.


The Role:

In this rewarding role, you will be working with prison learners to undertake inductions, prepare Digital Personal Learning Plans, help allocate learners to the right educational courses and prison jobs, and undertake employability workshops.

This position would suit an experienced, enthusiastic and committed Employment Coach/Advisor to oversee and deliver this exciting service at HMP Highpoint.


Role Responsibilities – Employment Coach (HMP Highpoint):

  • Identify the needs of the learners/job seekers, comprehending their obstacles, professional aspirations, competencies, areas for growth, prospective job positions, and/or options for skill enhancement.
  • Provide top-tier information, counsel, and direction to customers/learners regarding our employability programs.
  • Induct, assess and ’on-board’ learners / job seekers.
  • Develop targeted action plans / Individual Learning Records (ILRs) / Personalized Learning Plans (PLPs) for all referred learners/clients, and offer assistance and encouragement to clients to execute their action plans.
  • Help learners/job seekers in finding employment/work experience including preparing their CV/application, look for vacancies and ready them for interviews.
  • Establish and maintain consistent communication and in-job assistance with learners/job seekers at agreed-upon intervals.


Person Requirements:

  • Experience in providing careers advice/IAG services in a one to one and group work setting
  • Experience of working in prisons and working with HMPS and other external providers e.g. JCP
  • Experience of working to targets and quality standards in the skills, education or employability sector
  • Able to motivate and inspire clients/learners to progress in life
  • The ability to multitask and manage a diverse case load of clients or learners
  • Excellent communication skills
  • Good working knowledge of the Matrix Standard, Ofsted EIF
  • Proficient in delivering assistance with CV creation, job searching, and interview preparation to learners/job seekers facing challenges such as ex-offender backgrounds, at-risk of offending, NEET (Not in Education, Employment, or Training), and unemployment
  • A tenacious approach and an understanding of how employers recruit and select based on talent
  • IAG Level 4 or Employability Practitioner Level 4 Apprenticeship desirable

The Forward Trust is an equal opportunity employer and welcomes applications from candidates of diverse backgrounds. We actively encourage applications from individuals with lived experience of addiction and the criminal justice system.