• Full Time
  • Anywhere


  • Client Referral
  • Carry out a client interview
  • Process referral forms ensuring that all necessary information is gathered and accurately recorded
  • Carryout an eligibility check and risk assessment based on the information on the referral form
  • Enter all details on the referral form onto the PSOCC and SASSHA systems
  • Complete initial needs assessments and enter details onto PSOCC and SASSHA
  • Provide all relevant information to the HSM for decision

Skills and Qualifications

Essential Skills

  • At least one years paid or two years voluntary experience working in the homelessness field or related sector, and a minimum of six months experience of leading a team
  • GCSE or equivalent English language & maths grade C or above
  • Competent in the use of IT applications i.e., Microsoft office and email
  • Knowledge of the issues associated with homelessness and the support needs of homeless people

Desirable Skills

  • Two years paid experience in the homelessness field or related sector
  • Qualification in housing management, social work, mental health or other relevant qualification

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