• Flexible
  • Full Time
  • Anywhere

Job description:

Director of Digital Services

Flexible – Chippenham/West Bromwich

Salary – £110,000 – £115,000 (+ £5,000 Car Allowance) per annum – depending on skills and experience.

Contract type – Permanent

Working hours – Full Time

Closing Date – 22 September 2023

About the role

In this senior, wide scoping and varied role, our Director of Digital Services will be responsible for the technology infrastructure within our organisation, in addition to leading on GSA`s approach to translating organisation strategy into measurable plans and programmes of activity including digital transformation and ICT operations.

You will oversee the company`s information technology and computer systems by overseeing, developing and implementing technology to support our business operations, customers and key stakeholders.

You will oversee a team of specialist experts to deliver oversight of the corporate plan programme of activity, including standardising systems of project and programme management across the business.

You will be responsible for the development and maintenance of business architecture for the organisation, including target operating models, business models, organisational design, and associated roadmaps.

You will champion digital engagement, and use of modern and fit for purpose cost effective technologies.

You will lead on the development of modern and resilient approaches and governance to data, information, and cyber strategies, bringing the organisation on their transformation journey.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

It is essential that you are qualified to a Post Graduate level in Change, P3M or Technology delivery and hold a Masters Degree or PHD in Technology, engineering computer science or similar.

You will be required to have substantial experience of working in change management, leading continuous improvement programmes, delivering strategic projects, and leading customer experience improvement.

You must have exceptional stakeholder management skills, able to achieve credibility, confidence and buy-in quickly, at all levels from frontline to Executive/Board.

You will have enterprise level experience of leading, managing and concluding complex deliver across multiple portfolios including the management of risk curves, financial modelling and release management while also having experience in leading IT transformation projects on time and on budget; including but not limited to infrastructure, environment, data, application, operating systems, cyber.

It is essential for this role that you are a self-confident, self-aware and aspiring leader, who has provided significant input to a progressive and aspirational digital function; delivered results; and built organisational capability for the future.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people – whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.
  • You can read more about the GSA Way in our recruitment pack.


    In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

    All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

    GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

    If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

    Close Date for applications:22/09/2023Job description attachment:

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