• Flexible
  • Anywhere
  • Applications have closed.

Job description:

Operations Supervisor

West Midlands

Salary – £36,300 – £45,400 per annum depending on experience

Contract type – Fixed Term – November 2023

Close date – 25 September 2023

About the role

You will provide maintenance and improvement of properties forms a key part of our contract with residents, the service has to provide the right level of property maintenance to protect a buildings long term value and ensure repairs are undertaken in a timely and efficient manner to safeguard the level of resident satisfaction built up in the business.

You will be the primary function of this role is to supervise trades staff providing direct service delivery across the GreenSquare Group operational area. This will include the recruitment, induction, training, and deployment of trade`s staff to deliver the services required by residents.

You will be responsible for ensuring key performance indicators are met, and specifically that residents are satisfied with the service they receive.

About you

You must have a CSCS Card and asbestos awareness.

You need to have experience of working in an asset management or maintenance field.

You need to have experience of procurement best practice and of procuring contracts and managing external contractors and suppliers.

You must have experience of delivering major works programmes, tendering and using schedule of rates.

You need to have project management experience.

You need to be able to accurately specify work activities and materials.

You must have experience of organising and managing a large team of trade staff.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people – whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.
  • You can read more about the GSA Way in our recruitment pack.


    In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

    All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

    GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

    If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

    Close Date for applications:25/09/2023Job description attachment: