• Flexible
  • Anywhere
  • Applications have closed.

Job description:

Technical Liaison Officer


Salary – £36.300 – £45,400 depending on experience

Contract type – Permanent

Close date – 25 September 2023

About the role

You will be point of contact for all aspects of heating work within an office environment (Technical & Operations).

You will the validation of gas, oil, unvented cylinders certificates for statutory compliance & assist with the overall management of CMS (Compliance management system).

You will be authorising and approving boiler upgrade surveys and ensuring all relevant information is captured and communicated to sub-contractors within agreed standards and relevant legislation.

You will coordinate and assist with dynamic diary management for heating engineers ensuring maximum efficiency and productivity against set targets & KPI`s.

You will be carrying out site visits and inspections as required.

You will oversee and report on PPM tasks, ensuring all reactive works are completed within SLA.

You will be the primary lead for ensuring spare parts are ordered correctly through internal system validation, responsibility as point of contact for suppliers.

About you

You will need the following qualificiations: City & Guilds, NVQ level 3 or similar. ACS including CCN1 CEN1 WAT1. HTR1 CKR1 CPA1

You will need up to date with industry regulations and requirements.

You must have experience with fault finding on modern condensing boilers, atmospheric domestic boilers and electrical control systems.

You must have substantial experience in Gas servicing, landlord safety certification, repairs, maintenance and installation works.

You must be able to diagnose and dissect technical information from engineers notes and communicate to the inhouse team for action.

You must be able to set out jobs from drawings and specifications and requisition the necessary installations materials.

About us

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

Our purpose

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people – whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

  • We believe our customer is everything
  • We are one team
  • We are supportive and caring
  • We are business-minded for social purpose
  • We are curious and ambitious.
  • You can read more about the GSA Way in our recruitment pack.


    In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).

    All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

    GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

    If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

    Close Date for applications:25/09/2023Job description attachment: