Job summary
This isnt an ordinary PracticeManager role, we are looking for a high performing manager working to supportsocially isolated people across Leeds and Bradford to address healthinequalities and ensuring patients receive personalised, high-quality care. Weare seeking a dedicated individual to join our team who can display our Bevankey principles of Health, Hope and Humanity. At Bevan we like to do thingsdifferently and really strive to put our patients first. As we deliver a numberof services in addition to our APMS contract, we have a wide team of colleaguesto support the role. We are very different to a regular mainstream practiceand we have core departments and leaders that will be at your side. You will have ongoing support from widerteams within the organisation including; People, Finance, Data and Quality,Customer and Wellbeing.
This is a great role for someone whoreally wants to take autonomy and put their own stamp on things and worksomewhere that is more than a standard GP practice.
Please be aware we are reviewing applications as they are recieved and may close the advert early, therefore we encourage potential candidates to apply as soon as possible.
Main duties of the job
People who have been sociallyexcluded are more likely to have multiple long-term conditions, have poorhealth outcomes, struggle to access mainstream healthcare and ultimately haveshorter life expectancies than the general population.
As a result, we are looking for anindividual who is improvement and quality driven, who has a passion for workingin an agile manner and is able to deliver our key priorities that work towards addressinghealth inequalities. We are looking forapplications from people who are committed to make real changes to how wedeliver services to improve patient access and outcomes.
We seek a candidate who can beresolution focussed and shares our Bevan values of courage, compassion,innovation, collaboration and empowerment. You will be able to work underpressure and lead a team to deliver the very best care and service to ourpatients.
We offer a competitive salary; accessto NHS staff benefits; flexible working; a friendly and caring working environment;as well as a rewarding career with an innovative social enterprise.
About us
We are Bevan. A social enterprise that servesinclusion health communities and individuals including people experiencinghomelessness, refugee and asylum seekers, commercial sex workers, Gypsy, Romaand Traveller communities. Our patients are the most marginalised and sociallyexcluded, many of whom have multiple needs and have experienced and sometimes continueto experience trauma.
We work as a multi-disciplinary team to offer a nowrong door approach to our patients, where we work with them to findsolutions.
Our GP practices in Bradford and Leeds are centralto our offer but equally important are the services that wrap around theseincluding street health teams, mobile migrant health teams, hospital in-reachteams and wellbeing (including a children and young people team). We areconstantly working towards increasing our offer to patients to support betteroutcomes.
If you are interested in learning more about ouraward-winning organisation. Take a look at our website About Bevan – Bevan Healthcare(wearebevan.co.uk)
Date posted
15 September
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Compressed hours
Reference number
B-23-
Job locations
14 Piccadilly
Bradford
West Yorkshire
BD1 3LS
68 York Street
68 York Street
Leeds
LS9 8AA
Job description
Job responsibilities
Main duties of the job
You will be a front-line operationalmanager and leader with a style that meets our 5 key values and principles. This is a role which requires you to have operationalresponsibility for our GP practices in Leeds and Bradford and support theadministrative functions of our wrap around services.
You will drive and connect allelements of the service, developing operational and strategic partnershipsacross the organisation and sector; managing the service and the team; you willbe able to motivate and lead in an inspiring way and you will ensure we deliver excellent care for homeless and disadvantaged groups acrossLeeds and Bradford.
Job description
Thisis a senior role within the organisation.
Youwill work to implement solutions to improve the day to day working environment,bringing all members of the team together. You will ensure colleagues aresupported to be their best at work and, in turn, to deliver the level ofservice to our patients who deserve the best. At Bevan we believe safeguardingis everyones business and you will also be required to deal with anysafeguarding concerns appropriately inline with your role and the trainingreceived.
Youwill lead an innovative first point of contact team that enables patients toaccess the service they need in as timely a manner as possible. Understandinghow to remove barriers to access and utilising the range of skills within theteam to offer clinical and non-clinical solutions.
Youwill:
Work alongside the People team to:
To attract, support and retain a team who are committed to the vision for patients
To train, support and manage staff across sites to deliver the best service that enables patients to access and helps to remove barriers and supports colleagues to do their role effectively.
To work with colleagues to implement the policies and procedures that result in staff wellness which, in turn, impacts on quality of service
To contribute to our grow our own strategy that supports our staff to develop and supports our patients into employment
Work alongside the finance team to:
Ensure staffing levels and staff deployment are balanced in terms of patient care and budgets. This will include locum cover.
Oversee monthly management accounts alongside finance team colleagues to ensure resources are adequate and deployed effectively
Work alongside Estates and Operations Manager to
Ensure colleague and patient health and safety is always paramount
Ensure our buildings and spaces support a trauma informed approach so that patients and colleagues feel welcome and safe
Ensure that spaces are allocated correctly and maintained in keeping with CQC regulations
To be integral to achieving and maintaining outstanding practices in relation to CQC requirements
To identify and address risk
To support the development, cyclical review and implementation of business continuity plans
Work alongside our Head of Customer Engagement and Partnerships to:
Adopt a strategic approach to the development and management of services
Develop and implement systems and processes to improve delivery
Ensure that patient voice is at the heart of service design and delivery
Work to ensure patients are happy (but we wont always get things right) so being able to listen and address concerns or complaints and help us learn
Find ways to support access and innovate
Work alongside our Data and Quality team to:
Support data collection, analysis and contribute to the approaches to evidence how we have made a difference.
Use data to inform practice and embed improvements
Implement the latest developments in IT and digital systems to enable better data, better access and improved service delivery and patient outcomes
Work alongside our domain improvement leads to trail, audit and embed new processes, approaches and systems
Work within the leadership team to:
Support new developments, innovate and lead revolutionary approaches to primary care access
Deliver the organisational goals of:
Create opportunity (people)
Always improve (quality)
Do good business (enterprise)
Make a Bevan difference (impact)
It probably goes without saying, but
Take ownership of own learning and support others to do the same
Embed trauma informed principles (safety, trustworthiness, choice, collaboration, empowerment)
Job description
Job responsibilities
Main duties of the job
You will be a front-line operationalmanager and leader with a style that meets our 5 key values and principles. This is a role which requires you to have operationalresponsibility for our GP practices in Leeds and Bradford and support theadministrative functions of our wrap around services.
You will drive and connect allelements of the service, developing operational and strategic partnershipsacross the organisation and sector; managing the service and the team; you willbe able to motivate and lead in an inspiring way and you will ensure we deliver excellent care for homeless and disadvantaged groups acrossLeeds and Bradford.
Job description
Thisis a senior role within the organisation.
Youwill work to implement solutions to improve the day to day working environment,bringing all members of the team together. You will ensure colleagues aresupported to be their best at work and, in turn, to deliver the level ofservice to our patients who deserve the best. At Bevan we believe safeguardingis everyones business and you will also be required to deal with anysafeguarding concerns appropriately inline with your role and the trainingreceived.
Youwill lead an innovative first point of contact team that enables patients toaccess the service they need in as timely a manner as possible. Understandinghow to remove barriers to access and utilising the range of skills within theteam to offer clinical and non-clinical solutions.
Youwill:
Work alongside the People team to:
To attract, support and retain a team who are committed to the vision for patients
To train, support and manage staff across sites to deliver the best service that enables patients to access and helps to remove barriers and supports colleagues to do their role effectively.
To work with colleagues to implement the policies and procedures that result in staff wellness which, in turn, impacts on quality of service
To contribute to our grow our own strategy that supports our staff to develop and supports our patients into employment
Work alongside the finance team to:
Ensure staffing levels and staff deployment are balanced in terms of patient care and budgets. This will include locum cover.
Oversee monthly management accounts alongside finance team colleagues to ensure resources are adequate and deployed effectively
Work alongside Estates and Operations Manager to
Ensure colleague and patient health and safety is always paramount
Ensure our buildings and spaces support a trauma informed approach so that patients and colleagues feel welcome and safe
Ensure that spaces are allocated correctly and maintained in keeping with CQC regulations
To be integral to achieving and maintaining outstanding practices in relation to CQC requirements
To identify and address risk
To support the development, cyclical review and implementation of business continuity plans
Work alongside our Head of Customer Engagement and Partnerships to:
Adopt a strategic approach to the development and management of services
Develop and implement systems and processes to improve delivery
Ensure that patient voice is at the heart of service design and delivery
Work to ensure patients are happy (but we wont always get things right) so being able to listen and address concerns or complaints and help us learn
Find ways to support access and innovate
Work alongside our Data and Quality team to:
Support data collection, analysis and contribute to the approaches to evidence how we have made a difference.
Use data to inform practice and embed improvements
Implement the latest developments in IT and digital systems to enable better data, better access and improved service delivery and patient outcomes
Work alongside our domain improvement leads to trail, audit and embed new processes, approaches and systems
Work within the leadership team to:
Support new developments, innovate and lead revolutionary approaches to primary care access
Deliver the organisational goals of:
Create opportunity (people)
Always improve (quality)
Do good business (enterprise)
Make a Bevan difference (impact)
It probably goes without saying, but
Take ownership of own learning and support others to do the same
Embed trauma informed principles (safety, trustworthiness, choice, collaboration, empowerment)
Person Specification
Experience
Essential
Person Specification
Experience
Essential
