20 hours per week

£14 ph (PA equivalent £29,120)

Contract start date 11th December 23

6 month FTC

We are proud of our high level of customer service and have an exciting opportunity for you to join the team.  As a customer services assistant you will be responsible for maintaining our high standards, building relationships with our customers and problem solving within the team.

A bit about you…

We love our customers and no problem is too big or too small for us to solve.  We are looking for someone who is kind, optimistic and has a problem solving mindset.

You will ideally have experience in working with customers in a retail environment.

This is a job sharing role and a part time position.

Key responsibilities include;

Customer queries
Returns management
Trade sales processing
Order tracking
3rd party partner queries
Liaise with Warehouse
Management of customer reviews
Feedback to the wider team
Relationship building

A bit about us…

London UK
Shift working
28 days PA (pro rata inc bank holidays)
40% Employee discount
Employee emissions offsetting
Employee assistance program
A growing, friendly, ambitious team
Flexible working (home and London based office)