Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton.
Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.
Although this can be a challenging role, it’s also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.
JOB PURPOSE
To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES
To learn how to assess clients, develop support plans, and manage risks
To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures
To encourage client’s involvement in personal progression in the form of education, training, employment activity or volunteering
To assist clients to maintain accommodation by encouraging payment of relevant charges
To support clients to gain practical life skills
To help maintain health and safety duties, ensuring clients and buildings are safe
To maintain accurate records and ensuring these are stored in line with GDPR
To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
To maintain accurate records on our client management system and ensure these are stored in line with GDPR
To maintain confidentiality
To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require you to work flexibly across several sites
EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE, AND SKILLS
DESIRABLE CRITERIA
lived experience of homelessness or accessing services around substance use, mental ill-health or offending
ESSENTIAL CRITERIA
Good communication skills
Clear verbal and written English
Good keyboard skills for data inputting
Basic knowledge of Microsoft Outlook, Excel and Word
Polite and assertive manner
Ability to self-motivate as you will work on your own
Collaborate well in a team
Ability to respond calmly in a crisis
Have an interest and genuine concern for homelessness and related issues
SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT
Payment:
Paid on or around 25th of each month directly into your bank account
Pension:
Contributory pension with the Social Housing Pension Scheme
Annual leave:
25 days increasing by one day per year to a maximum of 30 days, pro rata for part time. Bank holidays are in addition to this
Probationary period:
Six months for new employees
Notice period:
Four weeks
Travel:
Business mileage paid (HMRC rate)
